Return and Refund Policy

Last Updated: October 22, 2024

 

1. Eligibility for Returns

Returns are accepted within 7 days of receipt if the product is unused, undamaged, and in its original packaging.

 

2. Return Process

To initiate a return, please contact our support team at contact@ethnicstitch.com with your order details. Returns must be shipped to the address provided by our support team.

 

3. Refund Process

Refunds will be processed within 7-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

 

4. Non-Returnable Items

Certain items, including custom or personalized products, are not eligible for return.

 

5. Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.

 

6. Contact Us

For questions regarding returns or refunds, please reach out to contact@ethnicstitch.com or call +91-9971126643.